Meet Our Team
Our agency’s Principal, Anthony Mercado has worked in the insurance industry for 20-plus years, and he specializes in risk management and quality insurance solutions. Anthony’s passion is educating clients to better understand everything they’ve worked for, and are working for, to meet their financial goals.
Anthony and his wife, Norma, have three children: Antonio, Vincenzo, and Victoria. Anthony and Norma are also proud grandparents to five grandchildren: Lauren, AJ, Aaron, Nathan, and Scarlett. When away from the office, Anthony enjoys practicing ministry Bible studies, camping, and classic cars.
Office Manager/Associate Agent
Having worked in the insurance industry for 25 years, Robin Naftzinger brings over two decades of experience to our team. Robin serves as an Associate Agent and Office Manager for our agency, and she specializes in customer service and life sales. Robin’s favorite part of the job is working with customers.
Robin has one son, Jamie. In her free time, she enjoys spending time with family and friends, shopping, and playing Bingo. Additionally, Robin is a member of the Auburn Mother’s Club and St. John’s UCC-Church, and she was treasurer of Auburn Scout Troop #617 for 25 years.
Office Operations Officer
Norma Mercado has been in the insurance business for the last six years, and she serves as our agency’s Operations Coordinator. Norma specializes in financing, customer service, and accounting, and her favorite part of the job is working with people.
When she’s not at work, Norma enjoys going camping and shopping.
Vincenzo Mercado is an Associate Agent with six years of experience in the insurance business. Vincenzo works at our Allentown office, and he specializes in both personal and commercial lines, in addition to technology solutions and social media.
Vincenzo loves working with a variety of people, and he’s passionate about getting to know his clients and forming a relationship. Every client of Vincenzo’s has his phone number, and he has theirs.
When he’s not at work, Vincenzo enjoys spending time with his wife and, daughter, Scarlett. Additionally, he enjoys hiking, enjoying summers at the river, and long walks with his two dogs. Vincenzo is also passionate about music, and he’s a composer, producer, performer, artist, and photo editor.
Seth Tarboro is an Associate Agent with five years of experience in the insurance industry. Seth works at our Allentown office, and he specializes in both personal and commercial lines. Seth is very passionate about helping clients find the proper coverage, and assisting them understand what is provided.
Seth is the father of a 7-year-old boy, and a soon-to-be father of a baby girl. When he’s not at work, Seth enjoys reading, watching movies, and sports.