Norma has worked in corporate for over 20 years prior to joining the Insurance industry.  She has been working with the Anthony Mercado Agency since 2012.

Norma has different responsibilities, which includes managing the office and by acting as a liaison between clients, suppliers and vendors.  She also ensures that the office runs smoothly.

Norma enjoys going camping with her husband Anthony and their little Westie named, Mia Bella who also enjoys camping.  Norma also enjoys shopping and visiting with the grandchildren in Texas.